Privacy policy
This policy describes how ClaimYourPeak handles information for accounts, advertisements and support. Please use the Contact & support page for privacy inquiries.
Information we collect
We collect your account email, company or individual profile, website, selected location, optional logo, claim records and private support messages. Security logs and request limits may use your IP address. Email verification codes are short-lived; codes are stored as protected hashes, not as readable account passwords.
What is public and what is private
Your advertiser name, headline, website, logo, city, province/state, country and displayed claim amount may be public with your advertisement. Monthly recognition can preserve the name, location, website and claim amount of qualifying winners. Your profile email, support messages and private account records are not published in these views.
How we use information
We use information to verify sign-in, maintain your profile, process claims, check promotion eligibility, respond to tickets, handle refund requests and protect the service from abuse. Email verification confirms control of an email address; it does not certify business ownership or business quality.
Service providers
PayPal processes payments and provides order/capture information to this service. We do not collect your card number or PayPal password. Geoapify or Photon may receive location-search text; OpenStreetMap data supports location lookup. The website host and configured email provider process information needed to operate the service. Providers may process data outside your country. Their own policies also apply.
Retention, access and deletion
Profiles are kept while your account is active. Claim and refund records may be retained for accounting, security and legal obligations. OTP challenges expire after 10 minutes. Support messages are kept to handle your request and maintain a support history. Ask through a private ticket to access, correct or request deletion of your information; legal or security records may need to be retained.
Security and choices
Keep email codes private. Access to private profiles and tickets requires sign-in or authorised administration. No system can guarantee absolute security. Optional tracking, if introduced, requires an updated disclosure and any consent required by law.
Contact
Use Contact & support for privacy or account questions. Contact & support provides a private channel for account and privacy questions.