We’re here
to help you move forward.
Find answers below. Signed-in users can raise private tickets. If you’re not signed in, email us at hi@claimyourpeak.com.
Frequently asked questions.
How do I advertise?
Enter your details and email, verify the one-time code and continue to PayPal. All future claim payments are USD.
Do I upload details every time?
No. Your verified account saves your company profile and logo. Log in and enter a new bid to claim again.
How do I reclaim the top spot?
Bid more than your city’s current leader. Your new placement replaces the old active one only after payment verification. Tier 1 promoted firms cannot bid again.
How do monthly promotions work?
At month end, each city’s highest qualifying business claim must be at least US$1,000 and verified. Individual ads and unpaid owner placements do not qualify.
Is collaboration available?
Not yet. Monthly recognition is viewable; the three-tier member platform, messaging and shared contacts are in development.
Can I request a refund?
Submit a refund ticket within 30 minutes of completed payment. Voluntary cancellation generally carries a 10% deduction, plus specifically applicable nonrecoverable fees or taxes, subject to mandatory law and the policy.
Why did my email code not arrive?
Check spam/junk, wait at least one minute before resending, and use the correct email. If delivery is unavailable, the site operator must configure WordPress mail delivery.
What logos can I upload?
PNG, JPEG and WebP, up to 2 MB and 32–2048 pixels per side. Genuine image content is checked and reprocessed. You must have permission to use the logo.
Contact us.
Have a question? Email us.
Private tickets are available to logged-in users. Otherwise, send your question to hi@claimyourpeak.com.